Frequently Asked Questions

Financial

• How long will it take for my winnings to reach me?

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  If you choose to withdraw your winnings via BACS, please allow up to 3 working days to reach your account. For cheque payments, please allow between 3 -5 working days.
  Payment back to card withdrawals are generally processed within 3 – 5 working days if your card is issued by one of the following banks: Barclays, HSBC, Natwest, Lloyds or RBS. If your card is not issued by one of these banks your withdrawal may take up to 12 working days. This is dictated by your card issuer.