Frequently Asked Questions


Financial

  • What identification will I need to provide in order to withdraw?


    We occasionally, do ask you to provide ID as verification for your account. This can be either posted or emailed to our customer support team. We ask for the following –
    Photocopy of your passport or driving license

    Photocopy of both sides of the debt or credit card currently registered to your account
    Photocopy of a bank statement or utility bill which shows both your name and your address.