Frequently Asked Questions

Financial

• What is the reason for providing ID to make a withdrawal?

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  An automatic ID check on every member is performed by our payment processor ensuring that all transactions are safe and secure. You may be asked, at any time, to verify your details by providing the following forms of ID –

  - Photocopy of your passport or driving license
  - Photocopy of both sides of your debit or credit card
  - Photocopy of your bank statement or a utility bill which shows both your name and address.